Using T-QUAL, you will gain insight into bottle neck in operational processing. By highlighting data points, such as elapsed days from discharge to bill production, time between followups and documentation and recordkeeping, you will find potentially elusive accounts receivable issues that can be remedied for improved turnaround.
Discharge to Claim Submission: The graph above from a T-QUAL analysis depicts the percentage of accounts where activity was completed -- in this example confirming that 2% of the sample accounts had not been submitted to a carrier. On average, when claims were submitted, 10 days elapsed between discharge and claim submission. This represents a significant opportunity for improvement, as the ideal average is 3 days.
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